Terms of service

Terms of Service

1. Introduction
Welcome to Caffenation! These Terms of Service govern your use of our website and online store. By accessing or purchasing from our site, you agree to these terms.

2. Orders & Payments

  • All prices are listed in EURO and include applicable taxes.
  • We accept payments via Bancontact, credit cards, PayPal.
  • Orders are processed within 1-2 days and subject to availability.

3. Shipping & Delivery

  • We ship to all over Europe.
  • Delivery times vary based on location. Delays due to carriers or customs are beyond our control.

4. Returns & Refunds

  • Coffee and perishable goods are non-returnable.
  • Non-coffee items may be returned within 14 days if unused and in original packaging.
  • For full details, refer to our Return & Refund Policy.

5. User Conduct

  • You may not use our site for fraudulent or illegal activities.
  • We reserve the right to cancel orders suspected of misuse.

6. Intellectual Property

  • All content on our website, including logos, images, and text, is owned by Caffenation and may not be used without permission.

7. Limitation of Liability

  • We are not liable for indirect damages, such as lost profits or data.
  • Our total liability is limited to the amount paid for the purchased product.

8. Changes to Terms

  • We may update these Terms of Service at any time. Continued use of our site constitutes agreement to the latest version.

9. Contact Information
For any questions, reach out to us at:
Email: caffenation@caffenation.be